HELP CENTRE
Getting started, answers to common questions, and what to do if something does not work.
01 / GETTING STARTED
Go to the App page and click "Sign in to get started". You will be redirected to the shared sign-in service. Use any email address and choose a password. That is all — no credit card, no trial period, no confirmation email. (The fleet has no email sender, so there is no verification link to wait for.)
Once signed in, you will see the plan editor. The default title is "Emergency Contact Plan" — you can change it. Click "+ Add section" to create a section for each situation: Fire, Medical, Utility, Evacuation, or whatever else matters to your site. Inside each section, add contacts with their name, role, phone number, and optional notes. Sections and contacts can be reordered, edited, or removed.
Click "Save" to persist your plan to your account. Click "Print" to see a clean print layout with no editor chrome. Click "Download HTML" to save a standalone HTML file you can keep anywhere — email is not available, so the HTML download is how the plan travels to others if needed.
02 / FAQ
How do I reset my password?
AutoECP uses the shared authentication service at auth.agen2ic.ai. Password reset is handled there — click "Forgot password" on the sign-in screen. The fleet does not have an email sender, so if your account does not have a reset method configured, send us a note at autoecp@agen2ic.ai and we will help manually.
What happens to my plan if I sign out?
It stays saved. Sign back in with the same account and your plan is exactly where you left it. Your plan is stored server-side, not in your browser — you can access it from any device.
Can I share my plan with someone else?
Not directly. AutoECP is a single-person tool — there is no share button, no collaborator feature, and no email sender to send the plan. To share your plan with someone, download the HTML file and give them the file, or print it and hand them the paper. Those are the only sharing methods.
Can I export my plan to PDF or another format?
The export options are Print (browser print dialog, which can save as PDF) and Download HTML (a standalone web page). There is no direct PDF generator or Word/CSV export. If you need a PDF, use the browser's Print → "Save as PDF" option — most browsers support this.
Is my data backed up?
Your plan is stored in a D1 database associated with your account. Regular database backups are maintained by the infrastructure. As an extra precaution, use the Download HTML button periodically to keep a local copy of your plan on your own device.
Can I delete my plan or account?
Yes. You can delete your plan from within the app interface. To request full account removal, email autoecp@agen2ic.ai and we will process it. Note that the authentication service retains your credentials separately — account removal at that level is handled through the auth provider's own processes.
03 / KNOWN LIMITATIONS
AutoECP is intentionally focused. These are not bugs — they are design boundaries. Some are permanent by design, others may change in future versions.
This is a single-person tool. There is no way to share a plan with others, assign permissions, or collaborate. If you need a team plan, this is not that product. (Permanent by design.)
The fleet that runs AutoECP has no email sender. There is no way to email the plan, receive notifications, send password reset links, or confirm account changes via email. All communication happens in the app or through support. (Infrastructure constraint, unlikely to change.)
AutoECP does not suggest contacts, look up phone numbers, or import from any database. You type the names and numbers yourself. This is intentional — the person who knows the site also knows the contacts. (Permanent by design.)
The plan you produce is a personal document. It is not OSHA-approved, reviewed by legal counsel, or certified for any regulatory purpose. You are responsible for verifying that your plan meets any applicable requirements. (Permanent — AutoECP is a tool, not a compliance service.)
The print layout is triggered by the Print button. What you see on screen is the editor — the print output is a separate view. If you want to preview, use the browser's print preview before printing. (Current design; may be improved.)
AutoECP is a web application. It works in a mobile browser, but there is no dedicated iOS or Android app. The editor is optimised for desktop use. (May change if demand warrants it.)
04 / CONTACT US
If the FAQ above did not answer your question, or something is genuinely broken, send us a message:
Email us
We aim to reply within one business day. Including "AutoECP" in your subject line helps us route your message faster. We cannot offer phone or chat support at this time.
Before you email: Check the FAQ above and the home page's "What it does not do" section. Many questions are answered there. If you are reporting a technical issue, include your browser name and version, and describe the steps that led to the problem.